Service

SCHEDULED SERVICE

Service Call

Service call fee is based on area code and product type. Service call fees are spelled out in our Service Call Pricing, and start at $70 for local, domestic appliances.  If the problem is something we fix right there during diagnosis, the service call fee is all you pay!  

If the unit needs more work after diagnosing the problem, that is a repair and we tell you: what the problem is, if parts are needed, if we have the parts, and how much it will cost to have us do the repair.

You can choose to have us do the repair, DIY, or call someone else. If you choose to have us do the repair there will be a service call fee and a repair fee. Modern repair fees can run $50-$250. If we expect a higher repair fee we’ll try and let you know before we even show up.

If you’d like to DIY, or call some else, the service call fee is all you pay.

Repairs
All repairs are job rated (not time rated), based on The Original Blue Book Major Appliance Job Rate Guide, and incorporate the difficulty of repair, and expertise of the service required.  

Parts
Parts prices vary. Some parts are hard to find. Some parts are no longer available, and can require circuit board level solutions to repair. We are unique in that we offer on-site, mobile circuit board repairs, and EPA certified refrigerant service. We stock many common parts and can get most other parts next day.

Additional Appliances

The service call covers the first appliance. A $40.00 service fee covers each additional appliance diagnosis thereafter.

Other Fees:
Stacked Washer / Dryer: ($45) A special lifting dolly is required to remove stacked laundry equipment service. This charge is in lieu of sending a second person.

Wall Ovens: ($45) Special tools and lifting dollies are required to remove wall ovens from installation for service. This charge is in lieu of sending a second person.

OTR Microwaves: ($45) Removal and install is usually a two-person job. This charge is in lieu of sending a second person.

Washer Drain Pans: ($30) Special tools and lifting dollies are required to lift the washer out of drain pan for service. This charge is in lieu of sending a second person.

Extended Service Area: ($25) Longer drive, still the same expert service. Scheduling restrictions apply. 
Edgerton, Cottage Grove, Deerfield, Madison, Sun Prairie

BRANDS WE SERVICE
We’ve been repairing appliances for over 30 years. We’ve had factory training on everything from Admiral to Wolf, LG to Samsung, Speed Queen to Sub-Zero. We pretty much fix everything! We service commercial refrigeration, and we’re unique in that we have the skill and training to repair circuit boards. We even offer drop off service for repairs of mobile devices and small appliances.

Samsung

LG

Whirlpool

Frigidaire

GE